How your information
is handled.

Who is responsible for your information

Zambico Ltd is the data controller for the personal information described in this notice.

Zambico Ltd is registered in England and Wales under company number 14758009. Its registered office is 128 City Road, London, United Kingdom, EC1V 2NX.

Privacy enquiries can be sent to hello@joeashley.co.uk.

Information collected

The information collected depends on how you interact with the business and may include:

• Your name, job title, organisation and contact details.
• Information you provide in an email, meeting request or initial conversation.
• Correspondence, proposals, contracts and records relating to advisory services.
• Billing, payment and accounting information. Payment card details are not collected through this website.
• Limited technical information produced through website hosting and security logs, such as an IP address, browser type and request time.
\n
• If you accept analytics, information about pages viewed, referring sources, approximate location, device type and interactions such as clicks to the booking page.

How the information is used

Personal information may be used to respond to enquiries, arrange conversations, prepare proposals, enter into and manage client relationships, deliver services, issue invoices, maintain business records and protect the security of the website and business systems.

Lawful bases

Depending on the circumstances, information is processed because it is necessary to take steps towards or perform a contract, to comply with a legal obligation, or for legitimate business interests such as responding to enquiries, managing professional relationships and securing systems. Consent will be used where it is specifically required.

Who information may be shared with

Information may be shared with trusted service providers used to operate the business, including email, calendar, booking, cloud hosting, analytics and accounting providers. Google provides website analytics where a visitor has consented. Information may also be shared with professional advisers or public authorities where reasonably necessary or legally required.

Personal information is not sold. Where a provider processes information outside the UK, appropriate contractual or other recognised safeguards are used where required.

How long information is kept

Enquiry and proposal records are normally kept for up to two years after the last meaningful contact. Client, contractual and accounting records are normally kept for six years after the relationship ends, unless a different period is required for legal, regulatory or legitimate business reasons. Technical logs are retained only for as long as reasonably necessary for security and operation.

Your rights

Depending on the circumstances, you may have rights to access, correct, delete or restrict the use of your personal information, object to processing, or receive a portable copy. You may also withdraw consent where processing relies on consent.

To exercise a right, email hello@joeashley.co.uk. You may also complain to the Information Commissioner’s Office.

Cookies and website analytics

This website uses Google Analytics 4 only when you select “Accept analytics”. It helps Zambico Ltd understand which pages and guidance are useful, how visitors find the website and whether visitors click through to book a conversation. Analytics information is used to improve the website and is not used for advertising or automated decision-making.

Google Analytics may set cookies including _ga and related identifiers after consent is given. Analytics consent is optional and can be changed at any time using “Cookie settings” in the website footer. Declining analytics does not affect access to the website.

The website stores your cookie preference locally so it can respect your choice. This preference is necessary for the consent service to work. The hosting platform may also process limited technical information needed to deliver and secure the website.

Changes to this notice

This notice may be updated when the website, services or supporting technology changes. The latest version will always be published on this page with its revision date.